Question 1

Is Fiydaa safe?

Accepted Answer

Yes! Fiydaa ensures secure transactions through trusted payment gateways and complies with RBI and NPCI guidelines. Every gram of gold purchased through the platform is fully insured by Sequel.

Question 2

Can I withdraw my gold anytime?

Accepted Answer

Yes, you can sell your gold instantly via the Fiydaa app, go to 'Withdraw,' select the gold quantity, and receive funds in your linked account.

Question 3

What is daily 3-way gold reconciliation?

Accepted Answer

It is a process where Fiydaa compares user gold balances with bullion provider records and vault custodian statements every day to ensure everything matches.

Question 4

What happens if the three records in the 3-way reconciliation do not match?

Accepted Answer

The system automatically flags the mismatch and the finance team reviews it before allowing any further transactions.

Question 5

Do you check each user’s gold balance separately every day?

Accepted Answer

Yes, every user’s gold balance is recalculated from scratch daily using all buys, SIPs, leases, and withdrawals.

Question 6

What is Gold SIP?

Accepted Answer

Fiydaa presents one of India’s leading high-return SIPs, your fixed monthly investment is leased to Auspicious by RSBL, earning you monthly leasing income on your investment at a 4% annual rate. Gold historically providing an average return of 11%, Fiydaa SIP, combined with the extra 4% return, offers a total return of up to 15% annually.

Question 7

What is Autopay?

Accepted Answer

Autopay is a convenient way to automate your gold investments. Set an amount, and Fiydaa will invest it for you in your SIP without manual intervention.

Question 8

How do I set up Autopay?

Accepted Answer

Log in to Fiydaa -> Choose ‘Gold SIP’ -> Customize your investment amount -> Click ‘Setup Autopay’ -> Select your UPI app and approve the mandate.

Question 9

Do I need KYC for withdrawal?

Accepted Answer

Yes, KYC is required to withdraw your gold investments on Fiydaa.

Question 10

Can SEBI's notice impact my Fiydaa holdings?

Accepted Answer

No impact. Fiydaa's trustee model ensures your gold remains safe even if platforms face regulatory changes.

Question 11

Why choose Fiydaa digital gold over ETFs after SEBI notice?

Accepted Answer

Fiydaa offers 0% fees, 24/7 trading, and physical delivery with IDBI trustee protection, better than ETF costs and restrictions.

Question 12

Should Fiydaa users worry about SEBI's digital gold caution?

Accepted Answer

No need to worry. Fiydaa's trustee-backed structure is the gold standard SEBI implied for investor safety.

Question 13

Why should I invest for the long term?

Accepted Answer

The power of compounding works best over time. Even small daily investments can grow into significant wealth over the years!

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